No-cost care helps you stay on top of your health. Learn about our preventive care programs and more.
A claim is a request for us to pay for covered benefits under your plan. You or your provider must file a claim before we can reimburse costs according to your plan’s coverage.
Get information about filing a claim
If you have concerns about your coverage or the care you’ve received, you have the right to file a complaint or to appeal the outcome of a coverage decision. We handle all complaints and appeals according to state and federal guidelines.
Complaints and appeals process details