Beginning Jan. 1, 2025, Aspirus Health Plan is making the move to Optum Rx as your new pharmacy benefit manager. This change is built to offer better benefits and services to you. That means Optum Rx will help you get the medication you need. We'll be here to help you figure out easier and more cost-effective ways to get them, too. In the next few weeks, watch for more information about your benefits. An in the meantime, check out welcome.optumrx.com/aspirus/landing to get to know us.
We look forward to serving you.
Sincerely,
The Optum Rx and Aspirus Health Plan Team
We're here to help.
1-844-284-0142, TTY 711, 8 a.m.-8 p.m. CT
Individual and Small Group
Large Group
Optum Home Delivery can provide a convenient way for you to get medicines you take regularly. If you take medications to treat diabetes, high cholesterol, high blood pressure, arthritis, depression or even oral contraceptives, we can help make your life easier.
We will ship your order to your home within 2-5 days of receiving your valid prescription. At your request, we will work with your current pharmacy to move your prescriptions to Optum Home Delivery.
Optum Home Delivery supplies the same high-quality, FDA-approved medications found at our retail pharmacies. We can even supply select over-the-counter products and medical supplies.
Customer Service
844.284.0142
Support is available 24 hours a day, 7 days a week.
How to get started
Have your physician complete and fax the New Home Delivery Prescription form or call Optum Home Delivery at 844.284.0142. Additional information is also available online at www.optumrx.com.
Ordering Refills
To order a refill for home delivery through Optum Rx, you can:
• Online: Go to the “My Prescriptions” page at www.optumrx.com
• By phone: Call Optum Rx at 844-284-0142
• By mail: Send in the refill slip that come with your previous order.
Note that Optum Rx will also send you refill reminders via phone, text or email. Additionally, they will work with your doctor to renew medications before refills run out.
Your health plan includes prescription medication coverage through Optum Rx. Through the Optum Rx portal you can search pharmacies, cost compare medications, see the vaccine network and review your medication history. To view the exact details about your pharmacy benefit, sign in to your Aspirus Health Plan member portal. Your pharmacy benefits with Optum Rx are linked to your account.
Specialty medications are used to treat certain chronic illnesses or complex conditions. They can be very expensive and often require careful handling and monitoring. In many cases, they are covered only when specific clinical conditions are met.
Members have the following options for obtaining covered specialty medications through Optum Specialty Pharmacy.
Coverage of specialty drugs is subject to your formulary and benefit package.
Optum Specialty Pharmacy
To begin receiving your specialty drugs from Optum Specialty Pharmacy, please call 844.284.0142.
You can learn more by visiting www.optumrx.com.
Aspirus Retail Pharmacy Locations
To begin receiving your specialty drugs from Aspirus please call:
906.231.8009 (Houghton)
906.932.7080 (Michigan - Ironwood)
715.748.5800 (Medford)
906.337.6575 (Michigan - Keweenaw)
906.884.8140 (Michigan - Ontonagon)
715.361.4770 (Rhinelander)
715.644.6333 (Stanley)
715.346.0750 (Stevens Point)
715.847.2547 (Wausau)
715.355.9573 (Wausau – Westwood)
If you have an ongoing prescription see if you qualify for a 90-day supply at retail pharmacies. Talk to your doctor and pharmacist to see if your prescription is eligible.