Understand My Care

Learn which doctors, clinics, and hospitals are covered, how to understand your explanation of benefits (EOB), and more with the documents linked below.

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Emergency Room or Urgent Care?

How to choose between emergency room and urgent care service

When you get hurt, do you know which type of care to seek? Should you call your primary care practitioner? Should you head to urgent care? Is an emergency room visit in your near future?

When you are sick, the last thing you want to do is wait for care. This makes choosing the right health care facility important. You may be able to avoid the emergency room or urgent care entirely by calling your primary care practitioner (PCP) first to describe your symptoms.

Learning the signs of serious illnesses, using good judgment, and knowing what kind of medical attention you need can help you select the right type of care. Read More